What is your age policy?
Anyone under the age of 16 must be accompanied by their legal parent or guardian. So as long as the legal parent or guardian is also present, you will be fine. Some shows we have to be strict regarding the age limit. We will advertise any age restrictions but otherwise, please feel free to email email@example.com if you have any questions. Please be advised anyone under the age of 21 will incur a $5 surcharge collected at the door, in addition to the price of admission.
How do I buy tickets?
You can buy tickets for upcoming shows at Ziggy’s directly at the Box Office, online at Etix.com, Earshot Music in Winston-Salem, Smokes N Puffs in High Point, Boutique Hypnotica in Greensboro, or online at www.ziggyrock.net.
When is your box office open?
Ziggy’s box office hours are generally 11 am to 5 pm Monday through Friday. Please call before making the trek out here. (336)722-500.
I’m worried the show will sell out; can you reserve me a ticket now and I’ll pay for it later?
No. We are unable to “hold” tickets for you.
I’m supposed to be on the guest list, how do I confirm this?
If you are supposed to be on a guest list, be sure you know the name of the person who has put you on the list. It is also a good idea to confirm with that person that you are on the list 24 hours before the show. Valid ID is always required at Ziggy’s, and it is essential when you are picking up tickets at Will-Call or from the Guest list. We are not responsible for mistakes made by band members, radio stations, or other promotional groups, although we will follow up on guest list questions to the best of our ability.
The show is sold out, will you be releasing any tickets?
No. Once a show is sold out there are no more tickets available. In the future sign up for the Ziggy Concert email newsletter to get concert announcements as soon as they are available.
I am buying a ticket to your show from someone else, how do I know that they did not just Xerox the ticket?
You do not. Do not purchase print at home tickets from someone you do not know. ALL tickets are scanned at the door and a photocopied ticket will not gain you admittance to the venue. Buyer Beware! Each bar code will only scan once – once it’s been scanned by our door guys, it won’t work again, so be careful!
I finally broke up with my lame boyfriend. Can I get a refund for his ticket?
We can’t refund tickets unless a show is canceled. You are welcome to re-sell your tickets – you can post on Craig’s List or our Facebook page, or sell it to another guest in front of the club. FYI: North Carolina law does not allow scalping – and can only be sold for up to $3 over face value.
How can I be guaranteed tickets for a big show?
The best way is to be close personal friends with the artist. Oh wait, that’s the only way. Next best: Unless an artist has asked that tickets only be sold online, we do try to protect die-hard fans who spend hours and days at our box office. No one has ever waited overnight for tickets and not gotten into the show. That said, there’s always a first time. We do regular counts outside the box office during the hours right before an on-sale and if we reach our box office limit, we will let you know so you can get to a computer and try your luck.
What’s your capacity?
Music Hall capacity is 1,000; Tavern capacity is 200.
Do you provide seating?
Ziggy’s has 2 private VIP rooms located on the balcony level of the Music Hall. Each VIP room holds 20 people and has reserved seats. We also have 75 bar stools in Music Hall which are on first come basis. Tavern has plenty of tables and chairs.
What kind of ID do I need to drink at Ziggy’s?
According to the North Carolina Alcoholic Beverage Control Commission, Ziggy’s is allowed to accept only four forms of identification as proof of age for the consumption of alcohol. The North Carolina law reads as follows: “Acceptable forms of identification are driver’s license, North Carolina special identification card, passport, and a military identification card. Businesses reserve the right to refuse service to anyone who appears intoxicated or underage. GS 18B-302, 18B-305″ Any guest who presents an out-of-state ID card is marked with X’s and is not allowed to purchase or consume alcohol while at the club. We will allow entry to a show with an out-of-state ID, but we will not allow that person to use it as proof of age for drinking at our bar. The law specifically notes a North Carolina special ID card – but no other state’s ID cards are acceptable as proof of age. Any state’s drivers licenses may be accepted, but not ID cards from out-of-state. For more information, visit the NC Alcohol Beverage Controls’ website: http://www.ncabc.com/education/permittee/faq.aspx
When will the show end?
Sometimes we wish the show would never end. The end of a set is at the discretion of the performing act (although we contract them for a minimum set length – anywhere from 45 minutes to 90 minutes, depending on the act).
Do you have a parking lot?
Yes, Ziggy’s has its own parking lot located adjacent to the lower Music Hall. It has 72 spaces. Additional parking is located directly across the street behind Breakfast Of Course. The lots are free for Ziggy’s patrons. For the rare occasions there are
also 2 secure overflow lots that we will manage but there will be a small fee to park in them.
Do you sell food at Ziggy’s?
Not right now, but we plan on it in the future.
Can I buy cigarettes at Ziggy’s?
Yes, we have a vending machine in the upstairs tavern. You MUST be 18 to purchase cigarettes.
Where can we smoke at Ziggy’s?
Smoking is not permitted inside Ziggy’s. To help accommodate smokers we have 2 outdoor patios where smoking where smoking is permitted. Must be 18 years of age to smoke.
Will you call me a taxi?
Yes we will call you a taxi.
Do you have a bar inside?
Yes we have 4 bars inside.
Do you have a dress code?
In the words of Kurt Cobain, “Come as you are.” There is no dress code at Ziggy’s.
Do you have a coat check?
Yes, only during the wintry season we provide coat check. It is located downstairs.
Can I bring in a messenger bag or backpack? What about a coat check?
No backpacks of any kind, sorry. This is for safety reasons. We do have a coat and bag check for $1 per item to leave all night, $2 to be able to pick up and drop off your coat several times throughout the night, during winter months only.
I am in a wheelchair or have special needs? Can you accommodate?
We always do everything we can to make sure that every guest we have is comfortable. Our building is ADA compliant.
What is your photo policy?
Our policy is that you are allowed to bring in cameras. However, that may differ from the bands policy and the bands policy wins. Almost every band is OK with small digital cameras or point and shoots. Almost no band is OK with professional grade photographers without prior approval. Call the box office (336.722.5000) the day of show (usually late in the day) and we should know the band’s official photo policy.